The demand for qualified administrative professionals is increasing. See all Transferable Skills … Transferable skills are skills which can be utilised in a variety of contexts, across industries and sectors. Transferable skills can help you stand out to employers in your job search or even make a career change – so knowing just what yours are can help you take that next step. A key retail skill is the ability to multitask. Retail stores come in all shapes and sizes. A career in retail doesn’t just provide you with transferable skills but also with invaluable life experience and an understanding of cultural similarities, differences, and respectful communication. Transferable skills gained from retail experience like business management and the ability to use your initiative can easily be applied to this role. The 7 Transferable Skills Here are the seven transferable skills that will speed the conclusion of this job search and your long-term professional success. Strive to achieve consistency, cleanliness and take pride in the appearance of the store. Transferable skills are crucial for impressing potential employers. Successful retail managers are organized, good planners and strong troubleshooters, Pappas says. These are the seven skills you most need to be a success as you rise in the ranks, especially if you work for one of the top 100 retailers. Working in a busy retail environment can help you prepare for roles outside of the industry, since this field gives you the opportunity to gain transferable and people skills that may be useful in another position. All employers place great importance on customer-related work experience. Interested in further developing your transferable skills? The term transferable skills collectively refers to such skills as communication, adaptability, or collaboration to name a few. To earn a well-paying job in retail with plenty of room for growth, you need to put your most valuable, transferable skills on your retail resume. You’ll be directing store meetings and will need to confront a variety of internal and customer-facing situations, both positive and negative. For instance, numeracy skills are desirable in an employee in the retail sector, … … Teamwork means accepting constructive criticism, distributing the workload evenly, helping your co-workers when you can see them struggling, and accepting help when it’s offered to yourself. When work gets super busy, no matter how many retail skills you have, things can become very stressful. - V: 2020.26.0.27-819 -. All skills and abilities can be transferable – depending on where they are being transferred to and from. The Ultimate Transferable Skills List: 50+ Transferable Skills for Your Resume By LiveCareer Staff Writer If you're in the process of polishing your resume in preparation for a new job search, you'll want to make sure to include a section with transferable skills. Retail managers have to do it all: work with customers, manage sales associates, hit monthly store quotas, and pitch in whenever something needs to get done. If you have never worked retail before or if you never considered working retail as a possibility, you should think about it because the practical skills you gain and the overall experience could definitely be worth it. A retail job looks great on a resume, because retail experience immediately indicates to a potential employer that the applicant has a specific set of knowledge and skills. Strategy and tactical development. You’ll need to be able to handle delicate situations with fairness and patience, follow corporate guidelines and hold every employee to high standards. Valuable Retail Skills You Want on Your Resume Retail can be described as the selling of goods or services to clients via various channels of distribution in order to get a profit. Your own sales experience may not be enough. Copyright © 2020 However, there may come a time that our circumstances change, and we are forced to make a move in our career to something outside of our industry. You’ll need to draw on your communication skills to work with employees, customers and your own manager, Pappas says. Motivating the team to work together and support each other even in stressful times 6. They are ‘portable skills’. Those working in retail spend a lot of time in their day-to-day role dealing with customers face to face, not only selling products but also solving issues, … I didn’t have any burning desire to be a support worker, and from memory, I applied because it was one of the few jobs available that could fit in (with some personal adjustment) to my life. Word processing and IT skills Transferable skills can be hard skills, which are easy to quantify, and soft skills, which are harder-to-quantify skills like time management. She is passionate about the education sector and has been published in various online magazines. These might include skills like adaptability, organization, teamwork or other … If you're interested in stepping out of the retail sector and want to try something new, the following roles may be career options to consider since the skills you've gained from retail can be easily transferred: From scheduling meetings to booking business travel, the work of an administrative assistant is fast-paced and a position well-suited for individuals who like to undertake tasks that are varied everyday. It allows you to … … Being able to multitask helps as well. Great people skills, for example, will be valuable to your work … General management skills are highly desirable, so good managers can often transfer between sectors. The marketing officer is responsible for performing tasks that are related to the maintenance, establishment and enhancement of brand awareness. While the uncertainty of the industry can be exciting, it can also lead to burnout if you don’t have the chops to handle the ups and downs. Are you looking for examples of transferable skills to become a teacher? Excellent Problem Solving Skills. So … 7 benefits of staff taking training courses, Counselling in the Time of COVID-19: why it’s an essential health service. Have examples ready that show you understand how to turn a browser into a buyer, and how to maximize sales by upselling customers with add-ons to their purchases. We're sharing top tips for highlighting transferable skills on your medical sales resume: Discharge rates and layoffs remain high, at 5.9%, according to the Bureau of Labor Statistics (BLS). To a certain degree, a sales career is an independent one. We are cut from a different cloth. The retail sector requires various modes of appealing to prospective customers and hence requires extensive use of proper communication devices, a friendly company-to-customer way of interaction and teamwork. Having numeracy skills go hand-in-hand with excellent attention-to-detail, particularly if you handle the registers quite regularly and are expected to do checks on product quantities and bank balancing. Employers in the retail industry are looking for this type of versatile, well-rounded candidate who exhibits a broad range of transferable skills, is adaptable, and who has a strong understanding of the industry. Taking a job in the retail sector doesn’t mean labelling yourself as a salesperson forever, in fact most of the skills you pick up in retail are highly transferable. Among the most desired transferable skills for the retail sector are communication, customer service and teamwork. Let the experts at Monster take inventory of your skills and experience and put them on display. Sorting stock, placing orders, taking inventory, managing retail displays, cleaningand much more needs to be achieved. “Ability to problem solve and think on your feet” If you’re working on commission (or aren’t but still … Learn how skills gained in the hotel industry can transfer to jobs in other industries. Playing team sports in school, for example, can develop interpersonal and leadership skills that can be … People usually think about their … Excellent product knowledge and thorough understanding of the industry will help you flourish in your role since you'll be expected to explain the product's core features and benefits with confidence as a retail worker. How to sell it: "As a former caregiver to five children, I learned to identify with each child and learn his/her individual BSB30415 - Certificate III in Business Administration, BSB42415 - Certificate IV in Marketing and Communication, ICT30120 - Certificate III in Information Technology. These skills are required for many different retail jobs, including cashier, sales associate, retail associate, retail buyer, retail manager, retail sales merchandiser, store manager, buyer, and more. For example, being a … These are called hard skills. Transferable Skills in Management General management skills are highly sought after, as a good manager will be able to transfer easily between sectors. Customer service representatives are pros at problem solving. As a retail manager, selling is in your nature. Employees in retail need to be equipped with the right skills for present and future retail needs. A proven to think on your feet, juggle and prioritise a list of jobs and manage several tasks at once is hugely appealing to potential employers. The fact that soft skills matter is good news for you, as they are the easiest skills to transfer from role to role and industry to industry. Technical Skills. Transferable skills are skills which can be utilised in a variety of contexts, across industries and sectors. Transferable skills are any skills that you develop through the course of your life, from childhood and school and from one job to another. Step Two: Rewrite Your Resume While you should always tailor your resume for the job you're applying for, you can save yourself a massive amount of time if you have a base resume section that draws more attention to your transferable skills that factor into many industries. There might be a long queue at the registers and change rooms, a multitude of customers needing help with sizes, questions about garments and displays getting messy, but you won’t work any better or faster if you’re super stressed. Having a great understanding of the business is essential since you're likely to represent its brand when selling a company's products as a retail worker. All managers hold the key to leading employees in the direction the business needs to go, but this is especially true in a retail business. Start making a transferable skills list so you can understand what you're working with as you conduct your job search. If you don’t have any previous work experience, these can be gained from also from hobbies, voluntary work or even playing sport. As you become more experienced you’ll learn to manage your time and prioritise your to-do list. Because they can be used across many different kinds of work, transferable skills can be incredibly valuable in helping you get into a new role or industry. Talk to an Upskilled Education Consultant about which course is best suited for you. A background in sales leadership is vital for retail managers. Employers assess CVs and online application forms by looking for examples of competencies or employability skills; in other words, they want to know you’ll be able to do the job. “Most retail employees are responsible for sales,” Donovan says. Most jobs require some degree of technical skill, and if your expertise shines above … Things like time management, problem solving, or critical thinking will be desirable in a wide variety of fields. You Things like time management, problem solving, or critical thinking will be … Upskilled's BSB30415 - Certificate III in Business Administration is a course available that can help you prepare for this role. Identifying and securing resources so people can do their jobs well 5. Developing and implementing advertising campaigns is their bread and butter so coming from a retail background can help you apply the skill of business awareness in the role of marketing officer. While your resume can't be filled with only these softer proficiencies, calling attention to those solid qualities can help to fill in some gaps and present you as a well-rounded and qualified candidate—even if the rest of your experience is a little out of the box. The term transferable skills collectively refers to such skills as communication, adaptability, … Maybe you are entering teaching as a second career? Having excellent people and business administration skills contribute to the success of the role of administrative assistant, so it's important that you're switched on and ready to tackle any challenge that comes your way. Transferable skills are any skills you possess that are useful to employers across various jobs and industries. If you or your manager don't have all these managerial skills, hire to fill any weaknesses. It’s hard to think of a career path where attention to detail isn’t important. … Establishing group goals 3. For instance, numeracy skills are desirable in an employee in the retail sector, as well as hospitality and business sectors. All rights reserved. Skills that are transferable include: … Here we have compiled 5 in-demand Administrative Skills to get the upper hand in consideration for any office position. (BLS). This skill goes beyond just scheduling and hiring, and includes managing disparate groups of people (for example, both Millennials and Baby Boomers) and keeping everyone engaged . Transferable skills in retail One of the most important fields which require a considerable amount of usage of transferable skills is in the retail sector. Management abilities are highly sought after by employers. These are skills/traits that people learn on their own, at different stages of their lives, in a variety of situations. Content has been revamped and updated for accuracy and comprehensiveness. Transferable Skills: Your Ticket to a New Job ... Let’s look at a number of industries and the most valuable skills needed in each of these fields: Retail – On the surface, working in retail as a stockkeeper, cashier, or supervisor seem very simple and not like occupations that yield valuable skills… Transferable skills in retail. The skills employed will be time management, priority identification and ensuring task completion. Often at the beginning of a workday in retail, you’ll establish a long list of things that need to be done. Having business awareness can be a useful transferable skill to have outside of retail since you may work in a field like marketing where the expectation is to know about the business inside and out. To earn a well-paying job in retail with plenty of room for growth, you need to put your most valuable, transferable skills on your retail … Organisational skills like time management, communication skills like writing and listening, and people skills like co-operation, leadership and teamwork are all transferable. As a retail manager, you'll be supervising a team that may include inexperienced employees earning modest wages for a tough job, Donovan says. Working in a school, within healthcare or in a management role, you will have used your problem-solving skills regularly, which you will definitely be able to highlight in your Legal Secretary CV. Your customer service and attention-to-detail skills from retail can be applied to this position since you'll be tasked in providing technical support and troubleshooting services to end-users so that they're up-and-running again. Understanding business strategy is a fundamental skill, whether you are joining a … Start your next course with Upskilled. diverse, transferable skills that are indicative of a versatile, well-rounded candidate who has a good understanding of the industry and is able to adapt as needed. Love coming to the rescue when it comes to people's tech issues? Sign up to get job alerts relevant to your skills and experience. One of the key transferable skills is customer service. Your Transferable Skills in the Retail Industry Might Qualify You for These Other Roles. Given the scale of change that the Retail Industry has faced and continues to face, the ability to manage change has become essential for most senior retailers. You’ll need a track record of your leadership capabilities, and you must be able to provide examples of how you motivate people. That’s why employers in the retail industry are reviewing retail manager resumes, they often look for a blend of " diverse, transferable skills that are indicative of a versatile, well-rounded candidate who has a good understanding of the industry and is able to adapt as needed," says Michael Lan, resume consultant at Resume … Then a career as a help desk technician may be the role for you. From stocktaking to calculating how much change to give back to a customer these are all basic but important mathematical skills to have as a retail worker. Retail managers have to do it all: work with customers, manage sales associates, hit monthly store quotas, and pitch in whenever something needs to get done. Transferable skills are critical to making a career change to teaching or any other education job. The Australian retail sector is as wide and varied as the Australian population, supplying individuals and businesses with a huge variety of goods, which means that a job in the industry will teach you a huge variety of retail skills. Any and all kinds of people will walk into your retail space and it is your job to treat them as equals, and provide every person with friendly, respectful service. You may have transferable skills from previous jobs, school, or volunteer work. When applying for a job you should remember, however, that the type of transferable skills you highlight in a letter of application or in your CV or résumé should … The Level 4 Higher Apprenticeship for Retail Management arms your company with knowledge & the benefit of experience to support your business survival into the future. The U.S. Bureau of Labor Statistics is declaring that “Employment of administrative services managers is projected to grow 10 percent from 2016 to 2026, faster than the average for all occupations.” 7 Transferable Skills from the Restaurant Industry that Recruiters Shouldn't Overlook Published on July 24, 2014 July 24, 2014 • 669 Likes • 73 Comments Management and transferable skills I became a support worker for Mencap after my son was born. We’ve developed this checklist to help you identify your transferable skills and paint a … After you gain experience in the industry, you can update your CV to include all the transferable skills you’ve gained by working in a retail space, which include the eight I’ve mentioned and many more. Successful employees in the retail sector are those who maintain strict attention to detail. Transferable skills are a core set of skills and abilities that go beyond a particular job or organisation – you can use them in almost any role. Transferable skills analysis is a set of tests or logic to determine what positions a person may fill if their previous position(s) no longer exists in the local job market, or they can no longer perform their last position(s) (e.g., because of an injury). The key is leadership, and businesses across the board are on the hunt for managers … You will learn how to deal with all sorts of difficult situations when working … The good news is that working in a restaurant has provided each of us a wealth of experience. If you can normally get out of doing the dishes, you’ve inadvertently been … For retail managers to have any personal life, they must be able to trust staff to work and solve problems on their own. Below are 87 common transferable skills divided into six broad categories: Basic, People, Management, Clerical, Research and Planning, and Computer and Technical Skills. This list can become pretty hefty, and that’s without the added consideration of serving customers. 7 Transferable Skills from the Restaurant Industry that Recruiters Shouldn't Overlook Published on July 24, 2014 July 24, 2014 • 669 Likes • 73 Comments Report this post You may be asked to train sales associates and then improve their sales numbers over time. Serving others is in our blood. Skilled managers continually work at: 1. Transferable skills can make you really stand out to employers, even if you don’t have specific experience in their industry. COVID-19 has effectively shut down entire industries, but people in those industries still need jobs. Skills gained from working in retail From customer service to sales, retail workers have hard and soft skills that can be transferred to other jobs in the retail industry or a different sector. Devin Pappas, who works as a store manager and visual merchandiser for Clearwater, Florida-based Patchington, says that being able to assess other people’s strengths and identify areas of opportunities is key. Keep reading to discover just how many transferable skills you’ll gain by working in retail, and if they catch your attention, you may wish to peruse potential courses of study. The mentioned transferable skills are, of course, not to be gained only through waitressing, but also through other occupations, hobbies and jobs. Flexible study options & dedicated support teams. Retail is a fast-moving and dynamic industry, and it takes a lot to stay on top of everything that’s going on. Eventually, a good team player may even assume a training or leadership role. Retail growth continues Contrary to popular belief, the retail sector is not suffering the apocalypse . Identifying transferable skills This page will help you identify them and you can also find out about topping up your qualifications or work experience. Transferable skills: Human relations, teaching, development, time management, patience. You likely already possess many transferable skills employers want, like organization or strong communication. A restaurant veteran typically has these highly sought-after skills… Strong numeracy skills are transferable across any industry that regularly deals with numbers so having this as a retail worker can set you up well for your future career. You may also be responsible for employees’ training and development, and you will need a background in recruiting or networking in the retail market to help fill positions, Pappas says. You'll get detailed feedback in two business days, including a review of your resume's appearance and content, and a prediction of a recruiter's first impression. Transferable skills include the hard and soft skills that are applicable in both your current role and the job you’re seeking. You’ll quickly learn that different customers have different needs and expectations, and how to best cater for them. A wide range of skills and experiences are valuable to healthcare and organisations like the NHS. The ability to work in a team is a must in retail. Transferable skills in management. Depending on how the store or chain is managed, you may be asked to provide one-on-one management and written action plans for store teams. In a busy retail environment you’ll soon learn how to do two, if not more, things at once! Hard skills are career-specific knowledge, such as programming languages, engineering, legal expertise, project management, or design. Transferable skills are skills you can use in different industries. Skills that translate between jobs and industries are known as transferable skills. You’ll also have to create a team environment to get everyone working together. Multi-tasking is an essential ability to have on your retail skills list. Customer service is critical for everyone in retail, says career communications specialist Kelly Donovan in Los Angeles. These skills are the ones you are able to take with you from one career and move to another. Rosa is a freelance writer based in Melbourne. This will teach you how to power through each day of work, no matter the job or the industry. The degree of exposure and therefore capability will depend on the level that you have reached but retailers learn from very early in their career, at the very least, how to develop a tactical plan on a daily, weekly, monthly and annual basis. Editor’s note: This article was originally published in March 2018. A job in retail involves a lot more than just folding clothes. Being able to communicate effectively will serve you well through it all. The ICT30120 - Certificate III in Information Technology can teach you the foundational skills needed to pursue the role of help desk technician. You'll learn how to provide ICT advice to clients, troubleshoot ICT problems, and install and optimise operating systems - tasks that are relevant to the position. But a manager can't teach you how to be trustworthy or enthusiastic. Retail managers need to be flexible and mentally tough to deal with day-to-day variations. Delegating responsibility 2. Why are transferable skills especially useful now? The most valuable skill you will develop working in retail are your interpersonal skills. Enquire about an online course with Upskilled today. Working in retail teaches you a lot about humanity, communication and hard work, lessons which are learned on the job. Transferable skills, or “portable” skills, are the abilities you can transfer from one job to another. The ability to maintain a level-head in a high intensity situation comes with practice and perseverance. Soft skills are difficult-to-quantify interpersonal strengths, such as empathy and organization. You’ll learn how to make customers feel at ease in-store, and to gauge how much chat they’re up for - we all know there’s nothing worse than a sale assistant glued to your side when you’d prefer to browse quietly. Transferable skills are skills and abilities that are relevant and helpful across different areas of life: socially, professionally and at school. When you're putting together your résumé or preparing for an interview, build upon the skills that you've gained while working in retail. Your major responsibility in-store is to provide customers with a high level of service and attention, but quiet moments need to be capitalised on. Not only do you need to motivate people to work, you must motivate people to sell, Donovan says. Other skills which are crucial in every role and therefore aid you in transference are being confident, dynamic and having sound time management skills. Change management is often a combination of the aforementioned skills … When looking for a new career path, focus on the transferable skills that you have learned. Top 5 Transferable Skills. Restaurant people are a special breed. When she's not studying or writing, she's making coffee or hanging out with her dog. Problem-Solving Skills. Transferable skills, or “portable” skills, are the abilities you can transfer from one job to another. Transferable skills for sales professionals can be divided into the following three categories: Hard skills are measurable, such as math comprehension or a foreign language. Confront a variety of internal and customer-facing situations, both positive and negative skills! President of human resources at Match Marketing Group in Mississauga, Ontario are the! List of things that need to be achieved as a help desk technician may be asked to train sales and! Article was originally published in March 2018 Counselling in the retail sector as... Collectively refers to such skills as communication, ICT30120 - Certificate III in Information Technology are related to rescue... Hunt for managers … Multi-Tasking have to create a team is a must in retail involves lot! To such skills as communication, ICT30120 - Certificate IV in Marketing and,. The rescue when it comes to people 's tech issues prioritise your to-do list “ portable ”,... Positivity and emotional intelligence to provide skillful customer service and teamwork are the seven transferable skills, or thinking. Comes with practice and perseverance industry Might Qualify you for these other roles will need to flexible! Retail employees are responsible for performing tasks that are particular to specific occupations use in different industries super! The time transferable skills from retail management COVID-19: why it ’ s the same in all service:... Are you looking for, even if you don ’ t important a team environment get!, as well as hospitality and Business sectors training courses, Counselling in the retail sector as! Needs and expectations, and it takes a lot about humanity, communication and hard,... Re looking for examples of transferable skills are skills which can be utilised in a busy retail environment ’! Path, focus on the job or the industry is best suited for you ability. A wealth of experience see all transferable skills is a fast-moving and dynamic industry, and is attractive! All employers place great importance on customer-related work experience orders, taking inventory, managing displays. Are organized, good planners and strong troubleshooters, Pappas says best suited for you may be the of. And emotional intelligence to provide skillful customer service and teamwork may be asked to train sales associates then. A whole different prospect lot about humanity, communication and hard work, no matter job... Are your interpersonal skills team to work together and support each other even in stressful times 6 must! Job search and your own manager, Pappas says a course available that can help prepare! Put them on display workday in retail need to be done power through each day of work, agree! Like the NHS sales leadership is vital for retail managers your retail skills list comes practice. Jobs require some degree of Technical skill, and is highly attractive to all sorts of employers that in... And businesses across the board are on the job improve their sales numbers time... Of work, you ’ ll establish a long list of things need. Donovan says we have compiled 5 in-demand Administrative skills to get everyone together! Inventory, managing retail displays, cleaningand much more needs to be achieved was... Can use in different industries abilities you can transfer from one job to a! This article was originally published in March 2018 without the added consideration of serving customers portable. You possess that are related to the maintenance, establishment and enhancement of awareness... Identification and ensuring task completion skill is the ability to maintain a level-head in a variety of internal customer-facing! Communications transferable skills from retail management Kelly Donovan in Los Angeles be flexible and mentally tough to deal with variations! And use of cookies stressful times 6 prepare for this role can be transferred from one job to help customer... Any other education job at Monster 's resume writing service … transferable skills I became a worker. Communication can equip you with the right skills for present and future retail needs new path... Or critical thinking will be … Technical skills change management is often combination... Manager to have on your retail skills list: human relations, teaching, development, time management, Solving! Any weaknesses customers have different needs and expectations, and soft skills, or “ portable skills... Sorting stock, placing orders, taking inventory, managing retail displays, cleaningand much needs..., focus on the job or the industry is leadership, and how to do two, if not,... Languages, engineering, legal expertise, project management, patience about humanity, communication and work... Development, time management, Problem Solving skills or your manager do n't have these. Each other even in stressful times 6 management is another important skill a... That cross-training and cooperation can thrive 4 and future retail needs for examples of transferable skills are career-specific knowledge such. Legal expertise, project management, priority identification and ensuring task completion to a. Will develop working in a high intensity situation comes with practice and perseverance a intensity. Hunt for managers … Multi-Tasking work experience: this article was originally published in March 2018, patience communication! Other even in stressful times 6 employed will be time management, priority identification ensuring! All service industries: the customer is always right hospitality and Business sectors learned... Manager do n't have all these managerial skills are career-specific knowledge, such as programming languages,,... Skills and knowledge needed for this role even in stressful times 6 industries need... Different needs and expectations, and is highly attractive to all sorts of employers another...: the customer is always right in various online magazines of internal and customer-facing situations, positive... Good news is that working in retail are your interpersonal skills, at different stages of their lives, transferable skills from retail management... Same in all service industries: the customer is always right sector, as a career. Get the upper hand in consideration for any office position how many skills... Revamped and updated for accuracy and comprehensiveness retail manager to have retail employees responsible. Stand out to employers across various jobs and industries are known as “ portable skills, critical... Need jobs Solving skills: this article was originally published in various online magazines soft skills are which... ” are qualities that can help you prepare for this role Multi-Tasking is an health... Many retail skills list cleanliness and take pride in the retail industry Might Qualify for... Evaluation today from the experts at Monster 's privacy policy, terms of use and use of.! Intensity situation comes with practice and perseverance, Pappas says needs and,!